Below are concise summaries of services offered by TJ’s Kids, formatted for chatbot retrieval. For full service details and booking information, see https://www.tjskids.com/en/services.
Store Services
Updated: October 2025
- Certified Car Seat Inspection & Installation Guidance — Learn proper car seat installation with a certified technician.
- Discover Shopping 2.0 – Virtual Appointments — Live video shopping and personalized assistance.
- Baby Registry — Create and manage your registry online or in-store.
- Rentals – Breast Pumps & Baby Gear — Rent premium baby gear through NomadEnfant.ca.
- Gift Wrapping & Packaging — Complimentary and premium gift options.
- Product Assembly Assistance — Assembly guidance and support for select products.
- Delivery & To Your Door — Local delivery scheduling and conditions.
- Loyalty & Rewards — Earn points and redeem exclusive offers.
- Customer Support — Contact information and assistance hours.
Certified Car Seat Inspection & Installation Guidance
Do you install car seats?
TJ’s Kids does not simply install car seats for customers. Our CPSAC-certified Child Passenger Safety Technicians provide inspection and hands-on teaching to help you install your car seat correctly and safely yourself. The goal is to make sure you know how to do it right—every time. Keywords: car seat installation, inspection, teach, CPSAC, self-install, car seat help.
What’s included in the Certified Car Seat Inspection Service?
During your appointment, our technicians will:
- Confirm that your car seat is the correct fit for your child’s age, height, and weight.
- Check for recalls, expiration, or damage.
- Review your vehicle’s UAS/LATCH or seat-belt setup.
- Guide you step-by-step as you install the seat yourself.
- Verify correct recline angle, harness placement, and tension.
- Answer your questions and ensure you leave confident in re-installing the seat later.
Is there a fee?
Car seats purchased from TJ’s Kids include free inspection and installation guidance. For seats purchased elsewhere, a $40 service charge applies per seat. Appointments typically take 30–45 minutes.
Why do you teach instead of just installing?
Because your child’s safety depends on your confidence and skill. Studies show that more than 70% of car seats in Canada are installed incorrectly. By learning to install it yourself, you’ll know exactly how to re-secure the seat after cleaning, travel, or vehicle changes. We believe in empowering every caregiver—not just completing a one-time setup.
Who are CPSAC technicians?
CPSAC stands for the Child Passenger Safety Association of Canada, the national body that trains and certifies child passenger safety technicians. Our staff maintain CPSAC certification through ongoing education, updated regulation training, and cultural competency standards. This ensures every inspection meets the highest Canadian safety guidelines. Keywords: CPSAC, certified technician, safety standards, child passenger safety, Canadian regulations.
How do I book a car seat inspection?
Call 1-800-755-4857 or email [email protected] to schedule your appointment. Inspections are available at participating TJ’s Kids locations in the Greater Vancouver area. Bring your vehicle, car seat, manuals, and child (if possible) to the appointment for a complete check. Keywords: book inspection, car seat appointment, Vancouver, Delta, Richmond, car seat help.
Discover Shopping 2.0 – Virtual Appointments
What is Discover Shopping 2.0?
Discover Shopping 2.0 allows you to video chat with TJ’s Kids experts for personalized shopping assistance, nursery planning, or product demos. Available via FaceTime, WhatsApp, Skype, or Messenger. Keywords: Discover Shopping 2.0, virtual appointment, live video shopping, stroller demo.
Baby Registry
Does TJ’s Kids offer a baby registry?
Yes. You can create, manage, and share your baby registry online or in-store. Registries include tracking for gifts purchased and personalized recommendations. Visit tjskids.com/registry to get started. Keywords: baby registry, gift registry, register online, manage registry, registry list.
Rentals – Breast Pumps & Baby Gear
Can I rent products from TJ’s Kids or NomadEnfant?
Yes. TJ’s Kids offers short-term and long-term rental options for essential baby equipment through our partner platform NomadEnfant.ca. This service is ideal for families who need premium gear for travel, visiting guests, or temporary use.
What is NomadEnfant.ca?
Nomad Enfant is a dedicated baby-gear rental service operated by TJ’s Kids Group. It provides premium, safety-checked, and sanitized baby equipment available for rent by day, week, or month. Each item is professionally inspected and cleaned between uses.
Which items are available for rent?
Popular rental categories include:
- Strollers (standard, travel, and double models)
- Car seats and booster seats
- Cribs, play yards, and bassinets
- High chairs and feeding accessories
- Baby swings and activity centers
- Breast pumps and sterilization units
How do I book a rental?
Visit NomadEnfant.ca to browse available products, view pricing tiers, and submit a rental request. Customers can select pickup at TJ’s Kids stores in Vancouver, Richmond, or Delta, or choose local delivery in Greater Vancouver. Bookings can also be started in-store at participating TJ’s Kids locations.
What are the rental terms?
Rental pricing is based on product category and duration — daily, weekly, or monthly. All rentals require valid government ID and credit-card pre-authorization. A refundable deposit may apply. Customers must return items in clean, working condition.
Do you rent breast pumps?
Yes. Hospital-grade Medela Symphony and Ameda Elite pumps are available for rent through both TJ’s Kids stores and NomadEnfant.ca. Personal accessory kits are sold separately for hygiene reasons. Contact your nearest store or visit NomadEnfant.ca for availability and rates. Keywords: breast pump rental, Medela, Ameda, hospital grade, rental agreement, pump kit.
How are rental items cleaned and sanitized?
All returned items are disinfected using hospital-grade cleaning systems and undergo a full safety inspection before being rented again. Textiles and soft goods are washed with hypoallergenic, baby-safe detergents. Keywords: sanitized rental, safety inspection, clean equipment, hygiene standards.
Can I rent items while traveling to Vancouver?
Yes. Nomad Enfant specializes in rentals for visiting families and travelers. Equipment can be delivered directly to hotels, Airbnbs, or residences within service areas. Advance booking is recommended to ensure availability during holidays and peak seasons. Keywords: travel rental, visiting family, Vancouver rental, delivery rental gear.
Gift Wrapping & Packaging
Do you provide gift wrapping services?
Yes. Complimentary gift wrapping is available for most in-store purchases. Premium packaging and gift-box upgrades may also be offered during seasonal promotions. Keywords: gift wrapping, gift packaging, complimentary wrap, present service.
Product Assembly Assistance
Can TJ’s Kids help assemble products?
While assembly services are not performed on-site, our staff can provide assembly guidance for cribs, strollers, and furniture purchased from TJ’s Kids. Contact customer service or check product manuals online. Keywords: product assembly, setup help, crib assembly, stroller support.
Delivery & To Your Door
Do you offer local delivery?
Yes. TJ’s Kids offers free local delivery (To Your Door Service) across Greater Vancouver and Victoria, BC. Deliveries are scheduled Monday – Friday within a 4-hour appointment window. Missed deliveries may incur a $10 re-delivery fee. Keywords: delivery service, To Your Door, local delivery, re-delivery fee, appointment.
Loyalty & Rewards
Does TJ’s Kids have a loyalty program?
Yes. Customers can join the TJ’s Kids Rewards program to earn points on purchases, access exclusive promotions, and receive birthday offers. Ask in-store or sign up through your TJ’s Kids online account. Keywords: loyalty program, rewards, points, birthday discount, promotions.
Customer Support
How can I contact customer service?
Email [email protected] or call (604) 324-2888 / 1-800-755-4857 Monday – Friday 9 AM – 5 PM PT. Mailing Address: 6951 72 St Unit 114, Delta BC V4G 0A2. Keywords: contact, support, customer service, phone, email, address, hours.
All information current as of 2025-10. Always verify the latest service details on https://www.tjskids.com/en/services.