• Feeding products (bottles, pacifiers, sterilizers, etc)
• Cosmetics (baby shampoo, lotions, etc)
• Breast pumps, breast shields & related parts.
• Bathing products (bath tubs, bath aids, etc)
• Diapers and diapering goods
• Toilet goods and potty training goods

The above list are FINAL SALE DUE TO THE NATURE OF THE GOODS. Any of the aforementioned items WILL NOT be accepted for return at the retail stores or online.

At our retail locations, the return and exchange policy is as follows:

• Regular priced items returned in new condition in original packaging and a STORE RECEIPT are returnable within 10 days for a full refund to the original method of payment. (ie. If you paid Visa, your refund will be to your Visa card.)
• Sale priced items are eligible for an in-store credit or exchange when the item is in new condition with original packaging and store receipt.
• All returns may be subject to a 15% restocking fee depending on the condition of the item at the time of return.
• Clearance items are a final sale - absolutely no returns or exchanges.
• We care about our customers' health. Due to the hygenic nature of the following products, they are all sold as FINAL SALE. If you require return or replacement of any of these types of products, you will have to deal with the manufacturer directly, as we cannot, under any circumstance, accept these types of products back into our system:
  • Feeding products (bottles, pacifiers, sterilizers, etc)
  • Cosmetics (baby shampoo, lotions, etc)
  • Breast pumps, breast shields & related parts.
  • Bathing products (bath tubs, bath aids, etc)
  • Diapers and diapering goods
  • Toilet goods and potty training goods

  The above list are FINAL SALE DUE TO THE NATURE OF THE GOODS. Any of the aforementioned items WILL NOT be accepted for return at the retail stores or online.

  Please Note: no refunds or exchanges will be processed without a reciept.

Canadian customers are subject to all Canadian taxes that are required to be paid in your province. If you are in BC, we will charge you all applicable taxes.

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Yes. In our retail stores, we will match prices of other retail stores. To recieve a price match on any in-stock item, the following criteria must be met:

• Retailer must have the item currently in stock.
• Customer must provide proof of lower price with one of the following:
  • Written Quote on company letterhead.
  • Flyer
  • Reciept
• Offered price must be available in-store, no internet pricing will be matched.
• Competing store must be a "brick-and-mortar" retail store. No online stores will be matched.
• Price protection will be offered for no more than 14 days from the day of purchase.
• TJ's is not responsible to aquire any information to meet above requirements.
• Customers who are looking for a price match or price protection credit must provide all required information.
• TJ'sKids.com does not offer any price matching or price protection to other stores or websites. Prices are as posted.